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Product Return Policy:

RV550’s, M550s, and TwinTemp products can be returned within 30 days of the date of purchase with a 10% restocking charge. They must be returned in the original shipping carton with all accessories included. The returned unit will be inspected upon return for any damage or missing parts. A larger restocking charge will be applied if there is any Physical damage or missing components. Any Rv550, M550, or TwinTemp unit which has been installed cannot be returned for credit.

Part Return Policy:

Credit will not be given on any part which has been installed. No exceptions. A restocking charge of 10% will be applied to parts returned within 30 days of purchase. A 20% restocking charge will be applied to parts returned within 30 to 60 days of purchase. A 30% restocking charge will be applied to parts returned within 60 to 90 days of purchase. Parts returned after 90 days of purchase will have a 50% restocking charge applied. Parts returned beyond 12 months of the original purchase date will be accepted at the discretion of PrecisionTemp and may have a restocking fee in excess of 50%.

COVID-19 Update

PrecisionTemp has now become one of the many companies that has been affected by supply chain issues caused by COVID. We are sure your business is aware of all of this and we are not unique in that regard. We have always prided ourselves on prompt shipment of our products and weare working hard to continue to provide the best product and service to all our customers. Since these issues are completely out of our control, lead-times can change by the day. To best help you in your planning, we suggest contacting us directly for any updates if lead-times are an issue. Thank you for your patience and understanding, during these trying times. PrecisionTemp Management